Ovens, ranges and cooktops, from the elements and the bake and broil to the controls and the oven light.
Signs it needs a look
- A burner or element won't heat, or won't turn off.
- The oven won't reach or hold its temperature.
- Food bakes unevenly, or takes much longer than it should.
- The controls or the display have stopped responding.
- The oven light or the door isn't working as it should.
When Tom comes out
Call, text or email
You get an appointment time, and Tom does his best to meet it.
Tom looks at it with you
At your home he diagnoses the problem, then talks through the best approach with you.
The price of parts, up front
He lays out your options and tells you what the replacement parts will cost, at that first visit.
Often fixed there and then
Many times the part is already in the stock he keeps in his truck.
An exact time to come back
If a part has to be ordered, he orders it from your home and gives you an exact time for the return visit.
Brands Tom services
Tom is an authorized factory in-home service provider for most major brands, and he repairs with certified factory (OEM) parts. If yours isn't listed, ask. He can probably still help.
- Whirlpool
What customers say about their ovens
Very impressed overall. Tom came when he said he would, fixed my oven in less than an hour and even replaced the burnt out light bulb. Very reasonable rates and professional service.
Reply from the owner: Thank you so much Coleen. It was a pleasure to help you out.
Tom was right on time. He identified the problem quickly and made the necessary repairs at once. My Holiday baking will not be delayed!! What a lifesaver!! Thanks Tom!!
Reply from the owner: Thank you so much for the wonderful review. It was nice meeting you.
Questions
Do you work on my brand?
Tom is an authorized factory in-home service provider for most major brands, including Whirlpool, Maytag, KitchenAid, Amana, Frigidaire, GE and Hotpoint. If your brand isn't listed, ask. He can probably still help.
Will I know what it costs before the repair?
Yes. At the first visit Tom lays out your options and tells you how much the replacement parts will cost.
What if a part has to be ordered?
Many repairs are done with parts from the stock Tom keeps in his truck. If a part has to be ordered, he orders it right from your home and gives you an exact time for the return visit.
Is it worth fixing an older one?
Tom will tell you straight. If it doesn't make sense to pour time and money into an old appliance that might not be fixable, he says so.
Do you come to my town?
Tom is based in Edgerton and travels to homes anywhere in southern Wisconsin, including Janesville, Milton, Whitewater, Fort Atkinson, Beloit and Stoughton, and Lake Country.
