Microwave repair, including over-the-range models fitted above the cooktop. Tom will also tell you honestly when a new one makes more sense.
Signs it needs a look
- It runs, but the food comes out cold.
- The turntable has stopped turning.
- The keypad or display doesn't respond.
- The light or the fan under an over-the-range model has stopped working.
When Tom comes out
Call, text or email
You get an appointment time, and Tom does his best to meet it.
Tom looks at it with you
At your home he diagnoses the problem, then talks through the best approach with you.
The price of parts, up front
He lays out your options and tells you what the replacement parts will cost, at that first visit.
Often fixed there and then
Many times the part is already in the stock he keeps in his truck.
An exact time to come back
If a part has to be ordered, he orders it from your home and gives you an exact time for the return visit.
Brands Tom services
Tom is an authorized factory in-home service provider for most major brands, and he repairs with certified factory (OEM) parts. If yours isn't listed, ask. He can probably still help.
- Whirlpool
What customers say about Tom
From the first call, Tom understands our urgency to get our appliance fixed. His knowledge of our appliances is genuine and impressive. He renders an honest opinion (whether to fix or replace) and the charges do not break the bank. Rest assured when you get Tom as your appliance repair guy!
Tom is the best in the business! Would never consider calling anyone else.
Questions
Do you work on my brand?
Tom is an authorized factory in-home service provider for most major brands, including Whirlpool, Maytag, KitchenAid, Amana, Frigidaire, GE and Hotpoint. If your brand isn't listed, ask. He can probably still help.
Will I know what it costs before the repair?
Yes. At the first visit Tom lays out your options and tells you how much the replacement parts will cost.
What if a part has to be ordered?
Many repairs are done with parts from the stock Tom keeps in his truck. If a part has to be ordered, he orders it right from your home and gives you an exact time for the return visit.
Is it worth fixing an older one?
Tom will tell you straight. If it doesn't make sense to pour time and money into an old appliance that might not be fixable, he says so.
Do you come to my town?
Tom is based in Edgerton and travels to homes anywhere in southern Wisconsin, including Janesville, Milton, Whitewater, Fort Atkinson, Beloit and Stoughton, and Lake Country.
